COVID-19

At KIOOX the health and safety of our employees and the communities we serve are our top priority. We have implemented extra safety measures across all production, shipment, and delivery. The health of our customers is our top priority.

Due to COVID-19, all shipments have been delayed. Shipping factors are out of our control, and we are doing our best to deliver your items as safely and quickly as possible! 

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We’ve created an updated delivery chart which you can view below:

Processing time now ranges between 1-3 business days. Please allow extra time to receive a shipment confirmation email, as COVID-19 has taken a toll on shipping services all over the world.

You’ll receive an email confirmation once your order has shipped. Feel free to email us at admin@KIOOX.com to check on your order status. We’d be happy to help.

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Here are some ways you can protect yourself from COVID-19, as stated by the World Health Organization:

• Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water
• Maintain at least 1 meter (3 feet) distance between yourself and others. 
• Avoid going to crowded places. If you must, follow social distancing guidelines by maintaining at least 1 meter (3 feet) distance between yourself and others.
• Avoid touching eyes, nose and mouth
• Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately and wash your hands
• Stay home and self-isolate even with minor symptoms such as cough, headache, mild fever, until you recover. Have someone bring you supplies. If you need to leave your house, wear a mask to avoid infecting others
• If you have a fever, cough and difficulty breathing, seek medical attention, but call by telephone in advance if possible and follow the directions of your local health authority
• Keep up to date on the latest information from trusted sources, such as WHO or your local and national health authorities

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KIOOX.com is always open, but we understand shopping for pain relief solutions is probably the last thing on your mind right now. We’ll get through this together by being kind, keeping healthy and staying connected virtually with friends and loved ones.

The KIOOX Team